Returns & Exchanges
At WROGN, we ensure a hassle-free return policy allowing you to return or exchange your apparel within 15 days of delivery, provided the items are unworn and have all original tags intact. We are committed to making sure you find the perfect fit and style for your wardrobe without any compromises.
Return Process
- 1.Initiate Request
Log into your WROGN account, navigate to the 'My Orders' section, and select the item you wish to return or exchange to start the process.
- 2.Pack the Product
Place the item back in its original packaging with all brand tags, invoices, and accessories included to ensure a successful quality check.
- 3.Handover to Courier
Our logistics partner will arrive at your doorstep within 2-3 business days for a reverse pickup; please ensure you receive a confirmation receipt.
- 4.Quality Check & Refund
Once the item reaches our warehouse and passes the quality inspection, your refund or exchange will be processed within 5-7 working days.